Taal telt

As a client counsellor at the municipality, in health care or social services, you often have to deal with clients who are non-lingual or low-literate. It can be quite difficult for these groups to survive in such a linguistically diverse society. What is the best way to help these people on their way? What do you, as a counsellor, influence and what do you not? What about language acquisition and different cultural backgrounds? 

In this book, Damayanti Gunawan and Margreet Verboog provide you with the theoretical background as well as examples, practical tools and tips that you can immediately use during an intake or counselling interview. 

• How does second language acquisition work?
• What do the language levels stand for?
• What does the Integration Act look like?
• What kind of programmes are there?
• How do you work well together with a language school?
• How do you deal with cultural differences?
• How do you deal with practical problems that cause delays?
• How do you deal with mental, intellectual or physical disabilities?