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Do you have a question about your order, our methods or NT2 School? Then take a look at our frequently asked questions.

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Contact us

Do you have any questions or complaints about your order or our products to which you have not found the answer on this website? We are happy to help you! On working days, our customer service is available from 9:00 to 17:00. By telephone on number: 088-0301000 or by email via klantenservice@boom.nl.

 

Visiting address

Boom uitgevers Amsterdam B.V.

Prinsengracht 747- 751

1017 JX Amsterdam

Nederland

 

Mailing address

Boom uitgevers Amsterdam B.V.

Postbus 15970

1001 NL Amsterdam

Nederland

 

KvK 04020619

BTW NL001271714B01

Complaint Procedure

Do you have a complaint about our products or service? Please contact us at klantenservice@boom.nl. You will receive a substantive response within 14 days. If you are not satisfied with the handling of the complaint, you can submit it to the  Geschillencommissie Thuiswinkel (www.sgc.nl)) or to the Geschillencommissie via het Europees ODR Platform (https://ec.europa.eu/consumers/odr/).