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Do you have any questions or complaints about your order or our products to which you have not found the answer on this website? We are happy to help you!
On working days, our customer service is available from 9:00 to 17:00. By phone on number: 088-0301000 or by email via klantenservice@boom.nl.
During the holiday period, we are (partly) unavailable on certain days. Below is an overview of our adjusted opening hours:
King’s Day, April 27: closed
Monday, May 4: 9:00 AM to 5:00 PM
Liberation Day, May 5: closed
Ascension Day, May 14: closed
Pentecost, May 24 and 25: closed
On other days, you can reach us during our regular opening hours as usual.
Do you have a question when we are closed? Feel free to send us an email. We will make sure to assist you as soon as possible once we are available again.
Our location
Visiting address
Boom uitgevers Amsterdam B.V.
Prinsengracht 747- 751
1017 JX Amsterdam
Nederland
Mailing address
Boom uitgevers Amsterdam B.V.
Postbus 15970
1001 NL Amsterdam
Nederland
KvK 04020619
BTW NL001271714B01
Complaint Procedure
Do you have a complaint about our products or service? Please contact us at klantenservice@boom.nl. You will receive a substantive response within 14 days. If you are not satisfied with the handling of the complaint, you can submit it to the Geschillencommissie Thuiswinkel (www.sgc.nl)) or to the Geschillencommissie via het Europees ODR Platform (https://ec.europa.eu/consumers/odr/).